The Call Center Myth

The Call Center Myth

Ok let’s review… No one is going to do the work for you. There I’ve said it and we clearly understand each other right? Well, maybe not. Some people love to be in sales but they hate to sell. Gee, wonder why that is. Wonder if they would like to jump out of an airplane without a parachute? Or is it they are too lazy to learn how to properly pack their parachute and therefore they trust someone else to pack it for them? I don’t know about you but I prefer to make sure things are being done correctly. Because it could make for a hard landing!
The reason people say they hate to sell is because they don’t really understand how to do it. And they are too lazy to take the time to discover how it’s properly done. Sales is not about hype, smoke, mirrors, or empty promises. Sales is about posturing and knowledge and marketing effectively.
Some are falling for what is being sold through hype has the “Call Center”. The call center business model claims it will do all the work for you. They claim they will close all the sales for you. They claim they will then give you the sales commission. And they also claim you don’t have to do anything. Are these call centers smart? They are smart enough to talk you out of your money if you fall for it and buy in to their hype.
No one is going to do all the work for you and then send you money. It just isn’t going to happen. And the sooner you realize this the better off you will be. When you think about it, what is the difference between someone at a call center claiming to close your sales and you closing them yourself? It’s simple. When you discover how to close your own sales you know you are geting paid.
Call centers use a code number system where you must place ads containing a code number or extension etc. It’s been proven that people only write down phone numbers from ads and never the code number. The code number is how the call center says they give you credit for the sale. Ok, well what happens when the caller does not have the code number to give the call center? Does the call center turn them away and lose a new sale? If you think the answer to the question is yes you are buying in to the call center hype!
Here’s a red flag. Call center sales reps are also signed up in the very same programs they claim to be closing sales for you in. Does this seem fair to you? It didn’t to me either. And that’s why I called some of the call centers up and pretended to be someone who had seen an ad but didn’t write down the code number from the ad. At no time did the sales rep ever try and tell me they could not accept my sale. So this begs the questions… who got credit for that sale?
Here’s another red flag. How do you actually track the people who call in to the call center? How do you really know what is happening with your leads? How do you know when they are being followed up with and how? The answer is you don’t know. And this is a huge problem.
The call center owners don’t want you to understand what really goes on. They want to keep you dummed down. They do not want you to smarten up because they know if you do, you will quickly realize you don’t need them.
Sales is not nearly as tough as most assume. In fact once you have a proven system in place and you are working smarter instead of harder, sales can be a lot of fun. It’s all about taking it one step at a time and discovering the proper sales technique.

About The Author: Britt Phillips is a self-made millionaire and one of the all time top income earners in the history of the Coastal Vacations business opportunity. Britt has been teaching students on his success team for eleven years. Britt devotes the time, energy, and effort into his team and works with them to ensure their success. Britt reveals the hidden facts about the Coastal Vacations Call Center. To contact Britt Phillips call him direct at 804-897-2274. EzineArticles.com